Privacy Policy

Information We Collect

Personal Information

• Name, email address, and contact information you provide
• Resume content including work history, education, and skills
• Job descriptions you submit for resume tailoring
• Account credentials and preferences

Usage Information

• Device information (browser type, operating system)
• IP address and location data
• Usage patterns and feature interactions
• Cookies and similar tracking technologies

Payment Information

• Billing address and payment method details (processed securely via Stripe)
• Transaction history and invoices

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our resume optimization service
• AI Processing: To analyze and tailor your resume using our AI technology
• Account Management: To create and manage your account, process payments, and provide support
• Communication: To send you service updates, newsletters, and promotional materials (with your consent)
• Analytics: To understand how users interact with our service and improve user experience
• Security: To detect, prevent, and address fraud, abuse, and security issues
• Legal Compliance: To comply with applicable laws and regulations

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest using TLS/SSL
• Secure cloud storage with regular backups
• Access controls and authentication measures
• Regular security audits and vulnerability assessments
• Employee training on data protection best practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

How We Share Your Information

We do not sell your personal information. We may share your data in the following circumstances:

• Service Providers: With trusted third parties who help us operate our service (e.g., OpenAI for AI processing, Stripe for payments)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit permission for specific purposes

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Export: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Withdraw Consent: Withdraw your consent for data processing where applicable

To exercise these rights, please contact us at privacy@resumeai.com